Share Data from Desktop to Widgets

To receive real-time data through properties or attributes inside a custom widget, assign appropriate STORE values in the layout JSON configuration.

In addition, to access the data through JavaScript SDK subscribers, you can also pass the data through properties or attributes. If your component is built to react to property or attribute changes, you get real-time data updates from Agent Desktop, which is called a data provider.

Currently, we have a single data provider under a key STORE. For more information, see the Data Provider—Widget Properties and Attributes section in the Cisco Webex Contact Center Desktop Developer Guide.