Agent Timeout

Agent Timeout enables you to automatically sign out an agent from the desktop after being idle for the specified time.

Setting

Description

Desktop Inactivity Timeout

Choose an idle timeout setting for an agent from the following options:

Default Value: Select this to inherit the values given in Timeout Settings at the tenant level configuration.

Custom Value: Type the value in minutes to set the idle timeout. Enter any value from 3 to 10,000 minutes in the text box. This overrides the value given in Timeout Settings at the tenant level configuration.