View the current routing strategies
You can view a list of currently deployed routing strategies for multiple entry points or queues.
Procedure
| Step 1 | From the Management Portal navigation bar, choose Routing Strategy. |
| Step 2 | From the Routing Strategy page, choose . |
| Step 3 | Choose All from the drop-down list to view current strategies for all entry points or queues. |
| Step 4 | Click Apply. table provides details about the current routing strategies for the selected entry points or queues. The Flow column displays the names of the call flows associated with the listed entry points or queues. |