View Agent Desktop Widgets

After you configure the Agent Desktop widgets, you can view the Customer Experience Journey (CEJ) and Customer Experience Analytics (CEA) widgets. For more information on how to configure widgets, see Cisco Webex Experience Management Widgets.

Procedure

View the CEJ and CEA widgets in the Agent Desktop. For more information, see the section about the Webex Experience Management in the Cisco Webex Contact Center Agent Desktop User Guide.