Text-to-Speech

The Text-to-Speech capability is powered by Google's Text-to-Speech APIs. To enable this functionality, you must set up a Google Cloud account and configure the Text-to-Speech service.

With Text-to-Speech, you can convert arbitrary strings, words, sentences, and variables into an actual human speech that is played dynamically to the caller. This is in place of playing a prerecorded audio.

To enable Text-to-Speech, follow this task flow:

Procedure

Step 1

Create a Service Account to download the private key. For more information, see Create a Service Account for Google Connector.

Step 2

Configure the Google Connector in Control Hub to enable the Text-to-Speech capability in Flow Designer. For more information, see Configure a Google Connector.

Step 3

To use Text-to-Speech in your prompt, enable the Text-to-Speech toggle. For more information, see Text-to-Speech Toggle.